Data Privacy Policy
We value your privacy with North Field Collect
Data We Collect
When you reach out to us for corporate flower arrangements or gift services, we collect information you choose to share. This includes your name, company name, email address, phone number, delivery locations, and specific requirements for your floral needs. Payment details are also collected when you place orders, though processing is securely handled by our payment partners.
For our corporate clients, we may gather additional business information such as company registration details, preferred delivery times, and budget constraints to tailor our service to your needs.
Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver exceptional customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your needs, and communicating about your service requirements.
We also use information to improve our services and the overall website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better serve the business community in United States.
Information Sharing and Disclosure
North Field Collect respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the privacy of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted communications, and restricted access to personal data inside our organization.
Secure Storage
Personal data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our services.
Limited Access
Only authorized staff who require the data to deliver services can access customer information.
Although we deploy robust security measures, no online transmission method is entirely secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold meaningful rights over your personal data. In accordance with applicable laws, you may be able to access, amend, erase, or limit how your information is used.
To exercise these rights, please reach out using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment records: around seven years for tax and accounting needs
- Website analytics data: roughly two years and two months for service improvement analysis
- Marketing communication preferences: until you opt out or reach two years of inactivity
Cookies and Site Tracking
We employ cookies and similar technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.
You can manage cookie preferences via your browser settings. Note that turning off certain cookies may impact site functionality. For more details on how we handle cookies, please consult our Cookie Policy.
External Links
Our site may include links to third-party websites or services. This privacy policy covers only North Field Collect and our site. We are not responsible for how external sites handle privacy.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will modify the "Last Updated" date shown at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
North Field Collect Privacy Team
Chelsea Market, 75 9th Ave, New York
New York, United States 10011
Email: [email protected]
Phone: +1 212-555-0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within about a week.